Students who have a grievance concerning the interpretation, application or claimed violation of their rights as COM students, or believe they have been discriminated against on the basis of age, disability, national origin, race, religion, veteran status, or sex including sexual harassment, have the opportunity to seek resolution of such a grievance. The student grievance/complaint procedures are outlined in the student handbook, www.com.edu/student-services/student-handbook.
Any student who has a complaint concerning COM’s management or conduct of Title IX, HEA programs or the advertising or promoting of its educational programs, has the opportunity to seek resolution of such complaint by contacting the student Title IX Coordinator, Dr. Vicki Stanfield, Vice President for Student Services, 409-933-8213.
Should students feel their complaint has not been resolved adequately, they have the right to complain in writing or by telephone to the Texas Higher Education Coordinating Board regarding the College’s management of Title IX, HEA programs or its advertising, or promoting of its educational programs. Correspondence should be addressed to the Texas Higher Education Coordinating Board, P.O. Box 12788, Austin, TX 78711 or by telephone at 512-483-6200.
Student's Role in Institutional Decision-Making
Students are encouraged to participate in COM’s governance, strategic planning, and decision-making processes. There are a number of ways that this participation can occur. The Student Government Association (SGA), which is made up of the leadership of all student clubs and organizations, meets monthly. College administrators attend these meetings regularly to obtain feedback from students. The SGA President also meets monthly with members of the College administration. Students actively participate in the allocation of revenue generated by Student Service fees. Students also have the opportunity to make comments at every regularly scheduled Board of Trustee meeting. College administrators meet with students in a Student Concerns Forum every long semester to hear and respond to student concerns.