When a student owes a debt to the Department of Education, the eligibility to receive federal financial aid at any school will be on hold until the debt is repaid or acceptable repayment arrangements are made with the National Payment Center of the Department of Education. COM will notify the Department of Education of the debt and assign the debt to a collection agency. Additionally, a hold is placed on the student’s record for transcripts and registration until the debt is paid or the student loan has been taken out of default.